Customer Service
Drive Into Your Future With Customer Services
The automotive industry relies as much on customer service and support as it does on vehicles. For anyone looking for automotive customer service roles, there are a wide range of roles awaiting you. These career opportunities in automotive services and support are your gateway to a dynamic and fulfilling path in the industry.
Whether you’re assisting customers, connecting them with service solutions, providing parts expertise, managing phone inquiries, or creating welcoming showroom experiences, your role in automotive services and support plays a pivotal part in enhancing the overall customer journey. Join us to be a driving force in ensuring exceptional customer satisfaction in the automotive world.
Latest Vacancies
The automotive industry thrives on not just the vehicles themselves, but also the exceptional customer service and support that surround them. Within this realm, various roles cater to the diverse needs of customers and enthusiasts. Browse our latest vacancies and find your ideal customer service role…
Customer Advisors
Customer advisors are the friendly faces who assist customers in various aspects of their automotive journey. They provide information, guidance, and solutions to meet customer needs, ensuring a seamless and enjoyable experience. These professionals are essential in building lasting relationships with customers and are the embodiment of top-notch customer service.
Service Advisors
Service advisors are experts in vehicle maintenance and repair, serving as the liaison between customers and the service department. They assess vehicle issues, provide repair recommendations, and ensure customers understand the necessary work. This role demands excellent communication, technical knowledge, and the ability to deliver peace of mind to vehicle owners.
Parts Advisors
Parts advisors are the go-to resource for customers and technicians in need of automotive components. They help customers find the right parts, accessories, and products for their vehicles, ensuring smooth operations and vehicle customisation. With in-depth knowledge of automotive components, they play a critical role in keeping vehicles on the road.
Call Centre Operators
Call centre operators are the voice of the automotive company, handling inquiries, scheduling appointments, and addressing customer concerns over the phone. Their exceptional communication skills and efficiency in managing customer interactions are vital in maintaining a positive image for the business.
Showroom Hosts
Showroom hosts create the first impression of the automotive brand, greeting customers with warmth and professionalism. They offer a warm welcome, answer initial queries, and set the tone for the entire customer experience. Their friendly demeanour and knowledge of the brand contribute to creating a positive and inviting atmosphere in the showroom.