Light Commercial Vehicle Service Technician Apprenticeship – FridgeXpress (UK) Limited Rugby

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprenticeship is geared toward training the next generation of Light Commercial Vehicle Service Technicians. But what does the role involve?

The role varies slightly by the employer, based upon the specific needs within the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Technicians service and repair light vehicles (e.g., Vans) up to 3.5 tonnes. Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to refrigeration systems and security features.

Key Responsibilities:

Training and Learning:

• Actively participate in on-the-job and classroom training.
• Develop skills in diagnosing, repairing, and maintaining light commercial vehicles
• Attend all training sessions and complete coursework and assessments

Vehicle Maintenance and Repair:

• Assist with routine tasks like oil changes, tire rotations, and brake inspections
• Learn to perform complex diagnostics and repairs under supervision
• Use diagnostic tools to identify and solve vehicle problems.
• Gain an understanding of refrigeration systems on light commercial vehicles

Documentation and Reporting:

• Keep accurate records of services, parts used, and time spent on each job
• Prepare detailed reports on diagnostic findings and repairs
• Ensure all documentation meets company and industry standards

Customer Service:

• Interact professionally and courteously with customers
• Help explain vehicle issues and services performed to customers
• Address customer concerns and ensure satisfaction

Safety and Compliance:

• Follow all safety protocols and guidelines
• Adhere to company policies and environmental regulations
• Maintain a clean and organised work area, ensuring proper maintenance of tools and equipment

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to ‘off-the-job’ training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you’ll be well-equipped to advance and transition into new roles.

Qualification:

• Autocare Level 2 – lasting 21 months + 12 weeks for End Point Assessment

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

After this apprenticeship

• Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry
• This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network
• Upon successful completion of the program, you’ll be well-equipped to advance and transition into new roles

 

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email. 

If you do not hear back within 5 working days, please assume your application has been unsuccessful. 

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

If you need any assistance with your application or have any questions, please email: recruitment.calexuk@gmail.com